Support

Something not working, or a question about your earnings? Write to hello@myscreenspace.com — a person reads every message.

Before you write

Bar not showing? Check the extension is enabled in the popup, and that a sponsor is currently available — with no matching sponsor the bar stays out of the way rather than showing nothing.
Earnings look stuck? A minute only counts while the tab is visible, in front, and you’ve been active in the last few minutes.
Cashing out? Payouts unlock at $10 and are paid weekly via Stripe. You’ll be asked to connect a payout account the first time.
Report a bad ad right from the bar: click the ⓘ button, choose a reason, or block the sponsor entirely.

For campaigns, billing, and reporting, start at myscreenspace.com/advertisers.